Frequently asked
questions

Send us a short description of what you need through the contact form. We review it, ask any questions needed to understand your goals, and arrange a conversation. You then receive a written proposal covering scope, timeline, and cost before any work begins.

We mainly work with startups and small to medium-sized businesses that need a website, a custom web application, or automation for repetitive work. If you are unsure whether your project is a good fit, describe it and we will give you an honest answer.

No. We explain options in plain language, recommend an approach, and show you designs and working previews at agreed stages so you can give feedback without needing to read code.

Common examples include sorting and routing enquiries, extracting information from documents, answering routine questions from approved content, and sending notifications or reports automatically. We first check whether automation is worthwhile for your process; sometimes a simple rule-based workflow is the better choice.

Before building, we identify what data the workflow needs, which providers will process it, and who can access the results. Sensitive or high-impact actions can require human approval. Data handling arrangements are agreed with you as part of the project scope.

It depends on the number of pages, whether content is ready, and the features required. A focused landing page or small business website is usually a matter of weeks, while larger websites and web applications take longer. We confirm a timeline in the proposal once the scope is clear.

Yes. We review the current site, keep what already works, and plan redirects for any URLs that change so existing links and search visibility are protected as far as possible.

Yes. We build product catalogues with ordering or checkout flows, order notifications, and tools for managing products and orders. Payment gateway integration depends on the provider you choose and its own approval process.

Yes. We can define a visual identity, including colours, typography, logo direction, and usage guidelines, and turn it into reusable components for your website or product so everything stays consistent.

Cost depends on scope, features, and integrations, so we quote after understanding your requirements. The proposal separates our development fee from ongoing third-party costs such as domain registration, hosting, databases, or AI usage, which are billed by those providers.

We need you for the initial discussion, for providing content and system access, and for reviewing designs and previews at agreed milestones. Regular check-ins mean feedback arrives early instead of at the end.

Unless your contract says otherwise, ownership of the custom work we build for you transfers to you once the final payment is made. Open-source libraries and third-party services remain under their own licences and terms.

Yes. Post-launch support and ongoing maintenance can be included in your agreement. The scope and duration of support are set out in the proposal so you know exactly what is covered.

Yes. If your project involves confidential information, we can sign a non-disclosure agreement before you share the details.